You Can't Scale Busy - A tale of Wearing Too Many Hats
In the beginning stages of helping our clients, we find that many people in the business are wearing multiple hats. That's fine for an entrepreneurial company in its early years -- it's likely that it's even necessary. The owner is juggling sales and marketing, accounting and tax preparation, answering phones, AND delivery of the product or service. It's run them ragged, but they wear it as a badge of honor. It's a well-deserved badge. Running a small business is hard work!